Privacy Policy

Effective Date: (Date)

This Privacy Policy describes how **OfferCars** we collects, uses, discloses, and protects the information you provide when using our mobile application and related services.

We aim to ensure maximum transparency and compliance with international data protection standards, including the European Union's General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

We collect information that can directly or indirectly identify you ("Personal Data").

1.1. Data You Provide Directly

• Registration Data: Your email address and password (encrypted) for creating and managing your account.
• Profile Data: Any additional information you voluntarily add to your profile (e.g., name, phone number, if you choose to provide it).
• Listing Data: Information you post for the sale or purchase of a vehicle (make, model, year, mileage, price, photos, etc.).
• Chat Data: Messages, images, and any other information you exchange with other users through the built-in chat feature. Please note: We process this data to ensure the functionality of the Service, for moderation, and for dispute resolution.

1.2. Automatically Collected Data

• Device Information: Data about your mobile device, including model, operating system, unique device identifiers, language settings, and time zone.
• Usage Data: Information about how you use the Service, including access time, pages and listings viewed, features you use, and IP address.

2. How We Use Your Information

We use the collected information for the following purposes:

• Providing the Service: To create and manage your account, ensure buying/selling functionality, and operate the chat and connection with logistics providers, brokers, and car services.
• Improving the Service: To analyze Service usage, fix errors, and develop new features.
• Security and Moderation: To prevent fraud, ensure compliance with our User Agreement, and moderate chat content.
• Communication: To send you notifications related to your account and marketing messages (with your consent).

3. Legal Basis for Processing (for Users in the EEA/UK)

If you are a user from the European Economic Area (EEA) or the United Kingdom, we process your Personal Data only when we have a lawful basis:

• Contract Performance: Processing is necessary to provide the Service to you (e.g., for chat functionality and displaying listings).
• Legitimate Interest: Processing is necessary for our legitimate interests (e.g., fraud prevention and Service improvement), provided your rights do not override these interests.
• Consent: We may process your data based on your explicit consent (e.g., for sending marketing communications).

4. Disclosure of Your Information

We do not sell your Personal Data. We may disclose your information to the following categories of third parties:

• Other Users: Information you post in listings (excluding the VIN code) and your chat content are visible to other users.
• Service Providers: Third-party companies that assist us in operating the Service (hosting, analytics, payment systems).
• Legal Requirements: If required by law, by request of government authorities, or to protect our rights.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your Personal Data:

• Right to Access: You can request a copy of your data.
• Right to Rectification: You can request the correction of inaccurate data.
• Right to Erasure ("Right to be Forgotten"): You can request the deletion of your data.
• Right to Object/Restrict Processing: You can object to the processing of your data or request its restriction.
• Right to Data Portability: You can request the transfer of your data to another organization.

To exercise these rights, please contact us at (Contact Email).

6. Data Retention

We retain your Personal Data for as long as your account is active or as necessary to provide the Service to you. We may also retain data for a reasonable period to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Changes to the Privacy Policy

We may update this Policy from time to time. We will notify you of any material changes by posting the new Policy in the Service and updating the "Effective Date."